Thursday, February 25, 2016

Georgetown Electric No-Customer Service!

Sun City experienced a two hour electricity outage tonight and it was impossible to contact Georgetown Utility Services(GUS) to find out the scope of the outage and expected duration. Their phone number was busy over the two hours with no information forth-coming.

GUS needs a map that is accessible by cell phone that shows the extent of the outage as well as the cause and expected time of restoration of service.

Keeping the customers in the "DARK" literally for two hours is unacceptable in today's age of modern technology.

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